Studies have shown that in times of hectic activity or crisis, errors occur at a higher rate than usual. A number of our clients in healthcare have worked closely with our Network Services division to design and implement software solutions that are customized to their requirements. Specific programming where staff members are located by name, department or code group can be used to dramatically reduce incidents of wrong numbers.
Calls can also be logged to provide a historical audit on message delivery. PageNet has also implemented systems where calls are automatically rerouted to capture escalation and/or shift routines.
Contact us today for a consultation.